Privacy Policy
The data controller is ИП Субанбеков Самат Жолборсбекович (PIN 21804197300391, address: Кыргызская Республика, г. Бишкек, Ленинский район, ул. Сыдыкова, дом 290, кв. 42). This Policy explains what data the Визирь service (vizirapp.com and related services) processes, why, with whom it is shared and how you can manage your data.
1. Data we process
Data you provide: the text of your question and description, the type of request, attached documents and, when you contact a Lawyer, your name and contact details (phone, e-mail or Telegram username).
Data collected automatically: cookies (interface language and client identifier), IP address, browser and device information, timestamps and technical logs.
Data from Telegram: when you verify your phone number via the bot, the service receives your Telegram user ID and the verified phone number.
2. Why we process it
To accept and process the Request and prepare the Preliminary AI analysis.
To pass the question to a Lawyer and arrange communication (the Lawyer sees the substance of the question, not your name).
To contact you about your request and support.
To keep the Service secure and prevent abuse.
To improve answer quality using anonymised data.
3. Legal grounds
Your consent, given when submitting a Request (by ticking the consent box).
Performance of the contract (the public offer you accepted).
Requirements of the law of the Kyrgyz Republic, including the Personal Data Law.
4. Anonymisation and security
Your name and contacts are not shared with the Lawyer.
Certain personal data is stored encrypted; access is limited to authorised staff and contractors.
We apply access controls, HTTPS, backups and access logging.
5. Who receives data
AI service providers — to generate the Preliminary AI analysis.
Partner lawyers — only the substance of the question, without your name or contacts.
Hosting and infrastructure providers.
Telegram — as the communication channel.
Google Analytics (Google LLC / Google Ireland Limited) — anonymised website statistics: pages, referrers, device type. Request contents and contacts are not sent to analytics.
Public authorities — only upon lawful requests.
We never sell data or share it for advertising. The site uses no Meta (Facebook) advertising pixel or other advertising trackers.
6. Retention
Requests and AI answers — up to 24 months, unless you ask for earlier deletion.
Attached documents — until the request is closed and up to 6 months thereafter.
Technical logs — up to 12 months.
7. Your rights
You may request information about processing, correction, blocking or deletion of your data and withdraw consent.
Write to samatsubanbekov5@gmail.com or the Telegram bot @vizir_client_bot; we reply within 10 business days.
8. Cookies and local storage
Technical cookies are used: your language choice and a client identifier for accessing the request status.
Website statistics are collected with Google Analytics (gtag.js), which sets its own cookies (e.g. _ga) and sends anonymised visit data to Google — pages, referrers, device type. Request contents and contacts are not included.
The site uses no Meta (Facebook) advertising cookies or pixel.
You can delete or block cookies in your browser; some features may stop working.
9. Minors
The Service is not intended for persons under 16. We do not knowingly collect children's data and will delete it if discovered.
10. Changes
The current version is always published on this page with a new update date when changed.
11. Contacts
Индивидуальный предприниматель Субанбеков Самат Жолборсбекович
PIN (INN): 21804197300391, OKPO: 23883025
Legal address: Кыргызская Республика, г. Бишкек, Ленинский район, ул. Сыдыкова, дом 290, кв. 42
Phone: +996 704 285 828, e-mail: samatsubanbekov5@gmail.com
Operator details
- ИП Субанбеков Самат Жолборсбекович
- ИНН (ПИН): 21804197300391
- ОКПО: 23883025
- Регистрационный номер: 0000650086 от 08.06.2005
- Адрес: Кыргызская Республика, г. Бишкек, Ленинский район, ул. Сыдыкова, дом 290, кв. 42
- Телефон: +996 704 285 828
- E-mail: samatsubanbekov5@gmail.com
Other services: Сервис аренды квартир, Сервис вызова мастеров